Public administration: focus on people's needs

Martin-Shields, Charles
External Publications (2023)

in: D+C, 4/3023, 27-28

Volltext/Full text

Done well, e-government can improve services for citizens while also making the jobs of public officials easier. Two countries that have set up useful web portals for dealing with government agencies are Kenya and Malaysia.

About the author

Martin-Shields, Charles

Political Science


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