Externe Publikationen

Public administration: focus on people's needs

Martin-Shields, Charles
Externe Publikationen (2023)

in: D+C, 4/3023, 27-28

Volltext/Full text

Done well, e-government can improve services for citizens while also making the jobs of public officials easier. Two countries that have set up useful web portals for dealing with government agencies are Kenya and Malaysia.

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