Digitalization and forced displacement: how addressing access, online behaviour, and privacy issues can lead to better digital solutions

Martin-Shields, Charles
External Publications (2020)

in: T20 Saudi Arabia, Policy Brief, Online


Digital technologies provide new opportunities for development and humanitarian organizations in their support for displaced people. Development agencies in the Group of 20 (G20) countries that fund and support humanitarian response can improve digital humanitarian responses by addressing technology access issues in displaced communities. They can work with United Nations (UN) agencies to develop digital tools that meet displaced peoples’ specific needs and implement comprehensive privacy and data protection policies in the programs they support. This policy brief draws on policy-relevant empirical findings on displaced peoples’ digital behavior and inclusion to develop recommendations for the G20 Development Working Group.

About the author

Martin-Shields, Charles

Political Science


Further experts

Christ, Simone

Social Anthropology 

Ekoh, Susan S.

Environmental Research 

Flaig, Merlin

Social Science 

Jaji, Rose


Kuhnt, Jana

Development Economist 

Stamm, Andreas


Strohmaier, Rita


Vrolijk, Kasper